What's inside:
Automated NPS categorization (Promoter/Passive/Detractor) and Follow-Up flagging on every response
A live dashboard with your overall NPS score, response breakdown, and average satisfaction
An editable Client Roster driving an average-score-by-client chart
Full instructions and sample data showing exactly what an early churn warning looks like
Built for account managers, client services leads, and agency owners who want relationship health tracked with the same rigor as financial metrics.
Format: Excel (.xlsx) — fully editable, works in Excel, Google Sheets, and most spreadsheet apps.
Client Satisfaction & NPS Tracker
Your File
Instant Access: After completing your purchase, you’ll receive a download link on the thank you page—so you can start reading immediately!
Emailed Backup Link: You’ll also receive an email with your download link, valid for 30 days. Be sure to save your file before the link expires! If you don’t see the email, check your spam or promotions folder.
Stay Connected: Signing up for the email list also gives you access to insights, strategies, and exclusive resources to help you cut the chaos, protect productivity, and lead with impact.
Sign up today and start your project management revolution!