
Redesigning Leadership for a Sustainable Workforce

ABOUT
Nicole Chiclana is an author and thought leadership focused on how the design of work shapes both organizations and the lives of the people inside them. Her work explores how leadership decisions about structure, roles, and expectations influence performance, expertise, and the long-term strength of teams. Through her books and learning programs, she helps leaders build organizations where both people and performance can thrive.
Redesigning Work So People Don’t Have to Recover From It
Nicole Chiclana joins Happiness Sold Separately for a candid conversation about the quiet dysfunction hiding inside many modern workplaces. Together they explore how burnout has been normalized as commitment, why traditional productivity metrics ignore the human cost of work, and how poor organizational systems slowly erode morale. Nicole explains why leadership must take responsibility for the structure employees work inside, and how businesses can redesign roles, expectations, and workflows so success no longer requires exhaustion. The discussion challenges founders and leaders to rethink what real productivity, responsibility, and sustainable growth actually look like.

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